This program has been developed to provide actionable feedback, promote accountability and ensure we are delivering a Kimpton Meetings + Events experience.
Our goal is to evolve and refine this division through the BOR, in that spirit, we will NOT be measuring or scoring the BOR’s but rather using this as a support tool.
Please refresh yourself on the Style Guide prior to completing the BOR. It can found on Yammer in the Sales, Catering and Conference Services Group, pinned on the right hand side of the page.
This is a "real time" review of how we are doing. To ensure we make the most efficient and effective use of the BOR, please:
* Provide detailed notes so we can fully understand your feedback
* Snap pics as these tell the story (there is a section at the end of the BOR to upload)
* Be open and honest, this is the only way we can improve
Upon completion, Suzanne Halperin will receive your BOR and she will distribute accordingly